Frequently Asked Questions

Why are volunteers so important at Center for Hospice Care?

For one, we are required to utilize volunteers per Medicare guidelines. More importantly, volunteers assist caregivers by providing opportunities to get away for a much needed break. Our volunteers have many opportunities to help, from respite care, to companionship, pet visitation, Life Bios, bereavement services and more. Volunteers tell the family and patient that they are a valued part of the community.

How long is training?

Center for Hospice Care has a wonderful training program that will prepare the volunteer for their service. There are three levels of training and completing all three levels is 15 hours. Volunteers learn about confidentiality, dementia, polices and procedures and much, much more. What level of training you will need depends on what volunteer opportunity you are interested in.

How much volunteer time will I be obligated to give after training?

We want to find the right assignment for you. We want this to be successful for you and our patients. Volunteer services are flexible enough to work around most schedules. We recommend some consistent hours weekly to get the best experience.

What if I go on vacation?

Going on vacation or “snow birding” is no problem; just let us know your schedule.

Do I need clinical experience to be a volunteer?

No! You need to be compassionate, willing to help and open to learning.

Will I ever be expected to be present when a patient dies?

Being present at the death of a patient is a very personal and individual choice made by the volunteer and the patient/family. We have the 11th Hour Program which provides volunteers to be present with the patient when they are near death, if the patient and family request this support. Since death is often sudden or unpredictable, it is possible that a volunteer might be present.

Will I ever be required to assist with a patient’s physical needs?

You are never required to do anything you aren’t comfortable doing. However, we train our volunteers to assist with physical needs (such as mouth care, positioning in bed or help on and off a commode, to name a few). You don’t have to have a clinical background to help in this area. It is important to keep an open mind. We will make sure you are equipped for each task.